Bungalowpark Het Verscholen Dorp
FAQ's

FAQs | Frequently asked questions

Carefree booking!
Enjoy our flexible terms

FAQ | FREQUENTLY ASKED QUESTIONS OF GUESTS

Being well prepared is important! We can imagine there are some questions unanswered, or you may still have some doubts to make a booking with us. Below you find a list of FAQs (and answers).

RESERVATIONS

What is included in the price?

Are there differences between the different types of accommodation?

How can I book?

What is the procedure to make a reservation at Bungalow park "Het Verscholen Dorp"?

What are the arrival and departure hours?

Are pets welcome?

OPTIONAL RENTAL ITEMS

Are a baby cot and chair standardly available at the accommodation?

I have booked a baby cot, are sheets and/or duvets included?

Are the beds made?

I would like to rent a specific accommodation number, is that possible?

Can I rent bikes in the park?

Do you offer a breakfast service?

Can I have food delivered to the park?

Payment reservation

How can I pay for my reservation?

What are the terms for the payment?

Is it possible to pay in full at arrival?

How can I see that you have received my payment?

Where can I find an overview of pending payments?

I am unable to pay for my reservation, what should I do?

Can I pay by credit card at the park?

Do I have to pay a security deposit?

How much security deposit do I have to pay?

Why do I have to pay a security deposit?

Do I get a payment confirmation?

Change and/or cancellation of your reservation

I want to invite a guest during my stay, what should I do?

Can I change/extend my booking?

How can I cancel or change extra booked items?

Do I get a confirmation of my change?

I want to cancel, what should I do?

How do I cancel or change the reservation if I have not booked through bungalow park Het Verscholen Dorp, but through another provider (such as Booking.com)?

Are there any cancellation fees?

Do you offer cancellation and/or travel insurance?

Arrival

At what time can I have access to the accommodation?

Is it possible to arrive outside the opening hours of the reception?

At the park

Can I enter and leave the park 24 hrs. a day?

Is barbecuing allowed?

Are the washing facilities at the park?

I would like to receive visitors during my stay. Is this possible?

Can I send mail to the park?

Are there possibilities to charge my electric car at the park?

Out and about with kids at Bungalowpark Het Verscholen Dorp

Are there any cycling or hiking routes available at the reception?

Is it possible to walk or cycle from the Het Verscholen Dorp holiday park?

Are there any restaurants in the park?

What activities are there in the vicinity of the park?

What to do in Harderwijk?

Am I allowed to light fireworks in the park?

Accommodations

Is WIFI available in the accommodations?

Which TV channels are available in the accommodations?

What television channels can be viewed in the accommodations

Is there free parking at the accommodation?

Where can I park a second car?

Where can I find the most important telephone numbers (hospital/doctor)?

Pets at the park

Are dogs allowed?

How many pets are allowed per accommodation?

What are the costs for the stay of a pet?

Where can I walk my dog?

Can my dog walk around the park without a leash?

Do the accommodations have a fenced garden?

My Bungalowpark Het Verscholen Dorp

What is "My bungalowpark Het Verscholen Dorp"?

Do I need an account?

Can I also log into 'My Bungalowpark Het Verscholen Dorp' if I have made a reservation with Booking.com?

Do you need help creating your 'My Bungalowpark Het Verscholen Dorp'?

General

From what age can I book a holiday?

Are the accommodations wheelchair accessible?

Departure

What time do we have to leave the accommodation on the day of departure?

It is our departure day, but we would like to stay longer. Is that possible?

Can I check out outside the opening hours of the reception?

When will I get my deposit back?

And in addition...

We are ready to help you