Being well prepared is important! We can imagine there are some questions unanswered, or you may still have some doubts to make a booking with us. Below you find a list of FAQs (and answers).
The following is included in the rental price:
The rental price does not include:
At bungalow park Het Verscholen Dorp we rent different types of accommodation, bungalows for 6 or 8 people, and various types of wooden chalets. These accommodations have differences among them in what refers to the distribution, please check the box comparison here. The different lodgings, bungalows, or chalets, of the same type, may have differences in accessories, furniture, colors of the bungalow, inventory, etc. (especially the budget bungalows and wooden villas). The pictures shown on our website are illustrative and may vary from the reserved accommodation.
Very easy, via our booking form online or by phone at +31 341 820227. If we have sent you a quotation, you are welcome to reply to the email in question confirming the reservation.
Once we have received your reservation request, we will confirm the booking by e-mail. In this confirmation we will detail to you the dates of reservation and the contracted services, we also will send you an invoice for the reservation. In this confirmation, we will detail to you also the (pre)payments scheme. Please note that guests must be at least 21 years or older to make a reservation.
On the day of arrival can you enter the booked accommodation from 15:00 hrs
On the day of departure, the accommodation should be left vacant until 10:00 hrs maximum.
If you wish to make a reservation on dates that do not coincide with our day of arrival standard, please contact us, and we will be glad to offer you alternatives based on our availability. If you get stuck in traffic and will arrive later than expected. Please let us know and we will make check-in arrangements.
Pets are welcome at our park. However, they must be walked outside the park. Pets are not allowed on the furniture. Please indicate when booking that you are bringing a pet. Please note that there are a limited number of accommodations available for pets. A surcharge of €25 per stay applies to your pet.
Flea collars/treatments are mandatory.
These are not standardly available in the accommodation, but they can be rented as an extra.
No, sheets and duvets for a baby cot are not available. These can be brought yourself. You can easily book all extras via My Account.
At this moment we do not currently make the beds.
We do our best to make all guests feel comfortable, however, we cannot guarantee that you will receive the same accommodation as on your previous visit.
Yes, it is possible to rent bikes, we have bicycles with or without gears, E-bikes, and children's bikes. Even a dog bike trailer can be booked through your own Account. Of course, you can also rent bikes directly at reception during your stay.
Restaurant La Famiglia offers a breakfast service, you can book directly at La Famiglia
You certainly can, we have an order list online with nice restaurants. Please note when ordering that our accommodations have double numbers, namely: bungalow no. 1, wooden chalet no. 1. This can sometimes confuse the deliverers. It is best to agree to pick up your order at the entrance of the park.
You can pay safely online via the payment link we’ve sent you. You can pay by the bank via IDEAL or with Maestro, Mastercard, or Visa.
After you have made a reservation, you will immediately receive a reservation confirmation. Terms of payment:
No, payments must be made in advance.
You can easily check this in My Account
This also can be checked in My Account.
Please contact the reception desk: at +31 341 820227 or inform us by mail; at info@verscholendorp.com. We are happy to help you.
This is possible, but we do charge a 3% convenience fee.
A security deposit is charged for each stay at our park. The security deposit is intended to ensure that our guests treat the rented property and its inventory responsibly. When you handle the rented accommodation correctly, we will refund the deposit.
That depends on the length of your stay.
A security deposit is charged for each stay at our park. The security deposit is intended to ensure that our guests treat the rented property and its inventory responsibly. When you handle the rented accommodation correctly, we will refund the deposit.
Yes, after the payment has been made you will receive a payment confirmation. Payments can also be checked in the online environment via the My Account.
Guests are welcome, however, keep in mind that the number of people in the accommodation may not be exceeded. Please, inform the reception.
This is possible if availability allows it, we will gladly look into the possibilities with you.
You can contact reception by emailing info@verscholendorp.com or calling +31 341 820227.
Yes, you will receive a confirmation of any changes by e-mail.
Please contact us by e-mail or telephone to discuss this.
Please contact the relevant provider as we are not able to change or cancel these reservations.
Depending on the booking conditions, there is a fee for canceling the reservation. Click here for the cancellation policy.
We do not offer any insurances.
From 15.00 hours you are welcome in the park to pick up the key to your accommodation.
Do you expect to arrive after the reception desk closes? Please contact us by phone at +31 341 820227 or mail us at info@verscholendorp.com so we can look at the possibilities together. The current opening hours of the reception are Monday to Sunday from 09.00 to 17.00 (Friday 17.30). In the winter period (November to March) the reception office is closed on Sundays. Our office is also closed on Christmas Day, Boxing Day (25 & 26 December), and New Year's Day (01 January).
You will receive a gate card at arrival. It allows you to drive in and out of the park 24 hrs. a day with one car. Additional cars can be parked outside the park at the central car park.
Our park is located in a wooded area therefore barbecuing is only allowed by the following rules:
Our park has a launderette, which is open 7 days a week. Tokens for washing and drying can be bought at the reception desk.
Visitors are welcome during the day. Visitors may stay the night, as long as the maximum occupancy of the accommodation is not exceeded. You can register extra persons at the reception, no extra costs are involved.
Yes, you can. Incoming mail will be left in the mailbox next to the reception. Mail can be sent to the following address:
Name guest
Boslaan 2
3847 LT HARDERWIJK
The Netherlands
Yes there are, there is a double charging station in the car park opposite the reception.
There is a nice playground where the children can play, a tennis court where the youth can hit a sporty ball, and children's bike rental to tour around the park. The heated outdoor swimming pool is open from mid-May, where both young and old can take a refreshing dip.
Yes, we offer plenty of free hiking and cycling routes. The starting point for cycling routes (point 48) is located at the entrance to our park. We will be happy to assist you.
It is certainly possible to walk in the vicinity of the Hidden Village, at the reception you can ask for nice walks or look here for nice tips or visit our blog: https://www.route.nl/routes?q=harderwijk
Right at the entrance of our bungalow park, you will find La Famiglia, an Italian restaurant where you can enjoy various dishes. Take a look at their website and make your reservation.
There is plenty to do in the area surrounding Bungalow park Het Verscholen Dorp. Click on this link to see the activities in the area or go and see our receptionist for great tips, activities, and attractions in and around Harderwijk.
Harderwijk is a culinary Hanseatic city bursting with little coffee shops, cozy terraces, and nice shops. In addition to Michelin-starred restaurants, the Hanseatic city has dozens of other great places to eat. Take a walk through the historic city center, book an escapade tour, or rent a bike at the reception.
It is not allowed to light fireworks in our park. However, fireworks may be set off unexpectedly, which cannot always be prevented.
Each accommodation has free WIFI. You’ll receive the password for the WIFI upon arrival. It can be used on multiple devices at once.
The TVs have over 70 digital channels. An overview can be found here.
Accommodations have over 70 digital channels.
Yes, there is. Free parking for one car is available at each accommodation. Other cars can be parked in the central visitor parking. A second car can always enter the park on arrival and departure days to load and unload.
Other cars can be parked in the central visitor car park. A second car can always enter the park on arrival and departure days to load and unload.
You’ll find the most important information in the information leaflet you’ll receive upon arrival, you can contact the reception desk or consult our website for useful information on our website.
One pet is allowed per accommodation. A second pet is allowed on request.
One pet is allowed per accommodation. A second pet is allowed on request.
The cost per pet is for a short stay (weekend/midweek € 15 and for a long stay (week or longer) € 25 per week.
The cost per pet is for a short stay (weekend/midweek € 15 and for a long stay (week or longer) € 25 per week.
Bungalowpark Het Verscholen Dorp is a dog-friendly park, but we want all visitors to enjoy their holidays. So please make sure your dog is on a leash in the park at all times.
Our park has an open character with hedges as partitions between the accommodations. However, there are no fully fenced gardens.
My Bungalowpark Het Verscholen Het Verscholen Dorp is a (closed) personal environment where you can easily view your reservation, pay, and view administrative issues. In addition, you can easily change and add to your data.
You do not need an account, but it is convenient. You can view and pay for your reservation here at all times, but you can also change your details and add extra's.
Yes, that is also possible.
If you need help or prefer to talk to us in person, we will be happy to help you during office hours: Tel +31 341 820227 or via chat +31 613 675541 or email us: info@verscholendorp.com.
In each travel group, at least one person 21 years or older must be present during the stay.
The bungalows are wheelchair accessible, there are no thresholds. The entrance door does have a threshold, but we can provide a ramp on request. No additional adjustments have been made to the accommodations
Unfortunately, everything has an end. So also to a wonderful holiday. At 10.00 a.m. the time has come to check out.
In the off-season, it is possible to longer in the accommodation for a fee. This is only possible if accommodation is available. If possible, you can stay in the accommodation for a fee until 5 p.m., always in consultation with the reception.
If you leave outside reception opening hours, please deposit the key in the letterbox of the house next to the reception.
The deposit will be refunded within 7 days after check-out. Your deposit will be fully refunded by bank transfer, after checking for any damage to the accommodation.
Falls Ihre Frage nicht aufgeführt ist, können Sie uns jederzeit telefonisch kontaktieren unter der Rufnummer +31 341 820227. Unsere Mitarbeiter an der Rezeption helfen Ihnen gerne weiter.
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